We recommend that you select this option.
To always keep any message that is categorized, select the Don’t move categorized messages check box. The remaining Conversation messages will contain any messages that are deleted, such as those that you might not have read. We recommend that you don’t select this option. To always keep any message that you haven’t read, select the Don’t move unread messages check box. Note: This option is not available if the destination is the Deleted Items folder. On the Home tab, in the Delete group, click Clean Up.Ĭlean Up Conversation The current Conversation is reviewed, and redundant messages are deleted.Ĭlean Up Folder All Conversations in the selected folder are reviewed, and redundant messages are deleted.Ĭlean Up Folder & Subfolders All Conversations in the selected folder and any folder that it contains are reviewed, and redundant messages are deleted. Conversation Clean Up can delete all of the messages except the last one from Tim because within that message is a copy of all of the previous messages.Ĭonversation Clean Up is most useful on Conversations with many responses back and forth, especially with many recipients. Tim’s reply includes all of the previous messages in the Conversation. Now, Tim sees Anne’s message and replies to both Jeff and Anne. Anne replies to both Jeff and Tim and in her Outlook message body, Jeff’s complete original message is included. If a message is completely contained within one of the replies, the previous message is deleted. What does Conversation Clean Up do?Ĭonversation Clean Up evaluates the contents of each message in the Conversation. Multiple people might reply to different messages in the Conversation. In many Conversations, there might be many replies back and forth. The messages of a Conversation have the same subject.įor example, when you send a message to someone and then they reply, a Conversation results. A Conversation is the complete set of email messages from the first message through all responses.
You might know a Conversation by the term email thread. Redundant messages throughout a Conversation are moved to the Deleted Items folder. The Conversation Clean Up feature in Outlook can reduce the number of messages in your mail folders.
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